Case Study $1$: I$\text{'}$d Never Send My Family and Friends Here

Steve and Lila, employees at the GreenTree Restaurant, just completed their lunch shift at the property and are walking to the bus stop for their trip home.

"It's kind of funny how our managers are asking us for help in finding new employees," said Steve. "I understand that GreenTree always needs people, but this campaign to pay us a bonus if we refer someone who stays for at least six months is new to me$."$

"Yeah, me too," replied Lila. "But they wouldn't need to keep finding new people if they kept people who are already here by being nice to them."

"I was thinking the same thing," said Steve. "It's almost like some of our managers do things on purpose to get us mad at the place so we'll quit."

"You're right," Lila agreed. "I care too much about my family and friends to recommend this place!"

Case Study $1$: Discussion Questions

Is it always a good idea to create an internal recruiting program? Why or why not?