Case Study 1 Jarnail Singh worked at a multinational corporation in Kuala Lumpur as a Project Manager prior to immigrating to Canada with his family. After several months of interviewing, Jarnail was finally able to land a job as an Engineering Project Lead at Woolford Engineering Consulting. Woolford Engineering Consulting has been established since 2010. With headquarters in Toronto, the company is looking to expand in other provinces and provide engineering consulting to provincial government in the field of structural engineering projects. Jarnail has been hired in Woolford Engineering Consulting's new Saskatoon office. Since joining the office, Jarnail had been tasked to work with the Human Resources department in Toronto to hire five (5) employees to be part of his project team. Since Jarnail was a recent immigrant, he decided to hire people with diverse backgrounds. He believed that having a diverse team will help him meet his organizational goals. 1. Explain the four (4) stages Jarnail will experience in the development of his new team? a. b. C. d. 2. What are the advantages and disadvantages of having a diverse team? Advantages a. b. C. Disadvantages a. Brianne Flores is a Consultant at KPMG International Ltd. Recently KPMG has been hired to review Fidelity Financial Institution's organizational practices in various departments and make recommendations to improve overall organizational effectiveness. Brianne would first need to understand what are Fidelity Financial Institution's current organizational profile and characteristics. After conducting extensive interviews with the employees as part of her research, Brianne and her team has reached conclusion that Fidelity Financial Institution's has over the years has put tremendous pressure on their employees to attain difficult goals in order to gain a bigger market share. Organization Culture Dimensions Dimension Characteristics Innovation Stability Respect for people Outcome orientation Attention to detail Team orientation Aggressiveness 1. Complete the Organizational Culture Profile (OCP) below to assist Brianne and her research team to understand current organizational cultural characteristics. 2. Based on the research what did Brianne find is Fidelity Financial Institution's current organizational profile? Case Study 3 In 2005, Nao Inuoe was hired as a CEO at Shishito Inc. headquartered in Sakai, Japan. Nao is a charismatic leader. She has developed strategic plans for Shishito Inc. with a vision to expand its brand and manufacturing product over the three years. Her strategic planning helped the company transform from producing golf supplies to producing snowboarding gear until 2008. It later looked for opportunities in manufacturing cycling components and today is a leading industry in the manufacturing of cycling components, fishing tackle and rowing equipment. Nao encouraged her staff to be innovative and mentored them to embrace everyday challenges. She actively listened to their concerns and helped them to arrive at decisions that are effective for the organization. Through building trust and collaboration, Nao cultivate a healthy work space for her staff to explore, try new things and help them make difficult choices and support them throughout the process. Nao also encouraged her staff to be collaborative by encouraging them to teach and learn from each other and established an inclusive mindset which taught her staff that they need one another for their success. 1. What type of a leadership model did Nao employed to changed Shishito Inc.'s business practices and provide its four (4) elements? LEADERSHIP MODEL TYPE: a. b. C. d. 2. Name eight (8) personal attributes of an Effective Leader such as Nao, which helped in changing Shishito Inc.'s business practices and diversifying its products? a. b. C. Case Study 4 Freddie Imbagway has been working in Djibouti Agricultural Manufacturing Ltd. (DAM Ltd.) as a production supervisor for over twenty years. Freddie is used to doing the same routine at work. He is comfortable in his role and loves his job. He manages over thirty employees and maintains weekly payroll and scheduling for those employees. Recently, DAM Ltd. has been taken over by a Chinese multinational agricultural company. The new company requires that Freddie use their software to maintain payroll and scheduling for his employees. Freddie is upset! He does not understand why after working twenty years, the company want to change the ways it has been operating. As a result, Freddie was asked to attend the Director's office to discuss his displeasure with the organization's new methods. 1. Give three (3) reasons and explain as to why Freddie is resisting to change? REASON 1: EXPLAIN: REASON 2: EXPLAIN: REASON 3: EXPLAIN: 2. What are the three (3) steps that DAM Ltd. Would need to go through to effect this change? BONUS QUESTIONS 1. Social Loafing describes the tendency of individuals to put forth less effort when they are part of a group. TRUE/FALSE ANSWER: 2. Give two reasons as to why DAM Ltd. should change their way of doing business? REASON 1: REASON 2: 3. What is the Fourth Step in Rational Choice Decision Making Process? FOURTH STEP: 4. What is BATNA