Case Study 1d - Becoming a social 'gluer'

As you're stepping into who you are as a leader, more and more opportunities will arise where you can facilitate and promote social awareness. Social awareness is the glue that can build strong connection and trust in a team. Modelling empathy, active listening, service orientation and aligning individuals strengths and values to work harmoniously with organisational values and needs are core to building strong social awareness as a leader. How will you do this?

Carol has asked you to describe your personal development plan to build your strengths in the area of social awareness. She's requested that you explore strategies in this area and to choose a few you would like to apply, planning for how you intend to apply these in readiness for leading a innovative project team.

Benchmark Criteria

Demonstrated knowledge of how to apply emotional intelligence attributes for social awareness.

Resources

e-Learn - Developing emotional intelligence in the workplace

Kearns.K., (2020, 5^th Ed) The Business of Child Care, Chapter 1, p.8-9.

Identify three (3) social awareness strategies and describe how you would apply these to work collaboratively and respectfully with others in the workplace. (250-word limit) In your response, consider:

how you will increase your empathising skills develop organisational awareness promote a 'helpful' culture.