Case Study 2. Read the situation and answer all the following questions. Your friend just graduated from the University with Master Degree specialized in Information Technology. He would like to open his own business as e-commerce. He plans to open online shop and sell different kinds of perfumes in Oman. He has all necessary knowledge, skills and experience for executing technical part of it. He is asking your advice on how to organize and manage the business and people effectively. Questions: 1. Explain the complexity of business environment to your friend and emphasize on those forces that could affect his business the most. Give him an idea how to see and use opportunities within the complex business environment. 2. Describe main managerial functions and roles to your friend. Elaborate on human resources outsourcing and how your friend can use it in his business: what kind of people your friend can outsource and what are the benefits of it. 3. Identify and discuss with your friend legal and ethical issues that should be considered while doing e-commerce