Case Study 3 Beatrice is a supervisor in a residential facility, who has made a new contact with a pet therapy organisation. She has exchanged relevant information and believes that the contact she has made will be useful to provide companion animals for a particular group of residents.

Question 5- How would Beatrice go about developing a good relationship with her new contact and how would she negotiate the appropriate level of support that can be provided for her client? Describe what is required

Question 6- Why should Beatrice always follow up referrals such as this?

Question 7- How would you evaluate the effectiveness of network associations and why should networks be monitored? Discuss.