Case Study #$3-$ Dittenhoefer$$s Page $140($Quality$)$ Please complete questions $1-5.$ Please upload your answers in word format. Questions $1.$ On which dimensions of quality does Dittenhoefer$$s compete? How are these dimensions being threatened by the problems in the manufacturing and customer service areas? $2.$ What do you think are the problems with the current manufacturing process as a whole and with the polymercoating machine in particular? How might you use process mapping and root cause analysis to get to the bottom of these problems? $3.$ Develop a Pareto chart based on the customer survey results for the customer service office. What seem to be the key problems? How might you use the PDCA cycle to go about resolving these problems? $4.$ Suppose the polymer$-$coating machine currently provides the following results: VARIABLE PROCESS MEAN PROCESS STANDARD DEVIATION Temperature $165$ degrees $2\mathrm{.}55$ degrees Thickness $4$ microns $0\mathrm{.}42$ micron Calculate the process capability ratio $($Cp$)$ for both the temperature and thickness variables. Is the polymer coating process able to meet the engineering standards $99\mathrm{.}7\%$ of the time? Explain. $5.$ After making numerous process improvements, Steve Edwards decides to set up control charts to monitor the temperature and thickness results for the polymer$-$coating machine. Sample temperature and thickness data are shown in the following table. Set up the appropriate control charts. D$.$ Weekly Supply Chain Article Review #$3$ This assignment will be based on the student$$s selection of a contemporary supply chain, operations or logistics article. To receive full credit, the student will attach the link of the article and provide a $1-$page summary of the article. Intro to the article, what is the purpose and what was the learning outcome. Polymer$-$Coating Machine: Sample Temperature and Thickness