Question: Case Study 3: Quality Management Construct a cause-and-effect diagram showing why a student might be dissatisfied with the cafeteria. Include at least three reasons for
Case Study 3: Quality Management
Construct a cause-and-effect diagram showing why a student might be dissatisfied with the cafeteria. Include at least three reasons for each of the 4 Ms (Manpower, Machinery, Method, and Material). Hint: The diagram below may be used as a starting point. (25 Marks)
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