CASE STUDY [30 Marks]

BPs response to national lockdown BP Southern Africa supports the national lockdown declared by the South African government in response to COVID-19. As an organisation that puts the safety of our country , vulnerable people, fellow employees, customers and suppliers first, we will be taking every effort to work with the government of South Africa to contain the spread of the virus. We as a company fulfill an essential service and will need to continue our supply during this time by ensuring that the fuel needs of the critical and essential services are met as they carry out their civic duties. In addition, the President announced that fuel retails are to be kept open over this time. We would like to reassure our employees and business partners that BPSA, with the support of its global office, has activated the required contingency plans to respond to this new operating environment. To this end, we will continue to contribute in this critical sector of our countrys economy, working with key external stakeholders. The welfare of our people and safe reliable operations remain the pillars of how we do business and will not be compromised. As the situation unfolds, we will be updating you as appropriate. Our customers are important to us and we will remain open throughout the lockdown to ensure that the basic necessities are available to you as and when you need. Our Staff are here to help you during this challenging time. Please just ask if theres anything you think we can help you with. We all have a part to play in supporting the national efforts to fight the spread of the virus by adhering to the governments guidance and applying our global best practice. Social distancing and hygiene will remain critical as part of this effort.

Read the above case study and answer ALL the following questions: Answer ALL the questions in this section.

QUESTION ONE (30 Marks)

Based on the above case study, using appropriate examples, identify at least ten (10) stakeholders of BP Southern Africa and discuss their relevant expectations during the lockdown.