Question: Case Study 4 : Leading and Directing Employees ( Chapters 1 1 , 1 2 , 1 3 , 1 4 & 1 5 )

Case Study 4: Leading and Directing Employees (Chapters 11,12,13,14 & 15):
Define the leading management function and what it entails.
Describe actual leading steps and actions for the three managerial levels for Zenith Technologies.
Provide specific examples of what actions each level may take in the leading process. Base your examples on Zenith's Current Desires and Current Challenges and the goals you suggested in the Planning stage and any roles you set up in the Organizing stage.
Describe how Zenith might motivate their employees and enhance employee performance based on Chapter 12.

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