Case Study #4: Zappos Creates a Motivating Place to Work
Instructions
Read case study at the end of chapter 11 in Principles of Management text, "Zappos Creates a Motivating Place to Work." Complete questionsatthe end of the case: 1.Motivation is an essential element of the leading facet of the P-O-L-C framework. Besides those used by Zappos, what are other means that organizations use to motivate employees? (20 points) 2.What potential organizational changes might result from the acquisition by Amazon? (20 points) 3. Why do you think Zapposs approach is not utilized more often? In other words, what are the challenges of using these techniques? (20 points) 4. Why do you think Zappos offers a $2,000 incentive to quit? (20 points) 5. Would you be motivated to work at Zappos? Why or why not? (20 points)