CASE STUDY 6-1 Judgmental and Mechanical Methods of Assigning Overall Performance Score at The Daily Planet T The form here shows performance ratings obtained by David Kuhn, a hypothetical reporter at a major newspaper in the United States. First, use the judgmental method to come up with his overall performance score. What is Kuhn's overall performance score? Second, the form below actually omitted weight information for the various competencies. The weights are the following: Now, compute Kuhn's overall performance score using the weights in the table. Is there a difference between the score computed using a subjective, rather than the mechanical method? If yes, what are the implications of these differences for the employee being rated, for the supervisor, and for the organization? Weight Competency Productivity Quality of work Dependability and adherence to company values and policies Contribution to effectiveness of others/unit 50 25 10 Name: David Kuhn Dept.: International Job Title Reporter Supervisor John DuBoss from Jan 19 Performance Period: to Dec 19 Job Description: Researches and writes news, features, analyses, human interest stories. Develops and cultivates news sources and contacts. Completes assignments by deadlines, ensuring accuracy by verifying sources. Attends newsworthy events and interviews key sources. Respects confidentiality as appropriate Does not Significantly fully meet Fully meets exceeds Unacceptable standards standards standards Outstanding Productivity-Production is high relative to time and re- sources consumed, develops expected number of sto ries and covers beat adequately to ensure stories are detected as they break stories are developed within time frame that enables deadlines to be met, and ap- propriate reviews are performed as they are refined Adapted from R. J. Greene, 2003, Contributing to Organizational Success Through Effective Performance Appraisal Alexandria, VA, Society for Human Resource Management Chapter 6 Performance Analytics 193 2 3 5 Quality of work-Work meets quality standards and established editorial standards: stories are written in clear and appropriate manner, are consistent with editorial policy, and are fair and balanced, research is thorough and encompasses all relevant sources, which are verified to ensure accuracy, works with editors to revise and improve content develops and maintains network of contacts who can provide early notification of breaking stories. Dependability and adherence to company values and policies-Consistently meet deadlines, conforms to attendance policies adapts to work demands, con forms to established values and policies; adheres to ethical standards of the paper and the profession; re- spects confidentiality as appropriate; behaves in man ner that enhances the image of the paper Contribution to effectiveness of others/unit-Works with others within and outside the unit in a manner that improves their effectiveness, shares information and resources, develops effective working relationships: builds consensus; constructively manages conflict; contributes to the effectiveness of own unit group and the paper 2 3 3
