Question: Case Study 8: Ricoh Canada management has become impressed with your business acumen during your internship with the company and has involved you in a

Case Study 8:

Ricoh Canada management has become impressed with your business acumen during your internship with the company and has involved you in a strategic level project. The company's managers have tasked you with (1) assessing the printer/copier hardware and IT services segments of the IT industry and (2) making strategic recommendations to improve the company's competitiveness in the IT services market. Your report should include whatever analysis you believe appropriate as well as any supporting schedules such as tablescharts, exhibits, etc.

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