Case Study: A Good Corporate Benefits Program

Butch Clas, HR director for his SEA and ANZ at Dow Chemical, has discovered how health and wellness initiatives can improve employee satisfaction on multiple fronts. We believe that physical and mental health leads to increased productivity, so it is important that we focus our efforts on making our employees happy at work, he said. In fact, Dow Chemicals yearly internal employee attitude survey has shown an improvement i.e. stress reduction by 7% - supporting why having a corporate wellbeing program is important. Not only does it benefit the employees, but it also significantly benefits the business. However, one of the biggest problems HR faces in employee wellbeing programs is the lack of participation. In fact, 52% of employers surveyed by Limeade, a pioneer in the HR technology industry admitted it was the biggest challenge, with 49% citing difficulty in maintaining interest and activation with 36% of respondents feeling like its a battle to help employees develop long-term healthy habits.

As millennials take over the workforce, HR departments must meet a different set of well-being expectations. This changing talent landscape makes it all the more important to evolve HR policies, strategies and practices to meet current and future needs and core workforce concerns. A glance at her 41.29% of millennials admitting to spending more on coffee than on their retirement investments could give clues as to what's really important to the young workforce. Similarly, HR needs to consider what actually appeals to different markets with diverse workforces. Critical to success, according to American Express, is that "each company has its own wellness philosophy and design, as there is no one design that works for everyone Successful wellness programs depend on individual company cultures. and tailored to the needs of our employees.

All answers should be backed up with examples and application ideas

Question 1

Performance management is an ongoing process that ensures that individual and team performance is aligned with organizational strategy. It also shapes communication between managers and employees and contributes to well-being at work. Discuss opportunities for managers to provide better health support in the performance management process. (14 Marks)

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