Case Study: A Turnover Issue in an IT Company

An IT company had a serious problem of high turnover in the past year. The

executive team asked the HR department to submit a report of potential reasons

and solutions to the problem. In the HR team meeting, Alice $($Compensation and

Benefits Associate$),$ suggested that the current incentive plan might not be

competitive enough, compared with other IT companies in the area. Alice

wondered if the high turnover was a result of employees being not satisfied with

their pay. Alice understood that the company had strict budget plans, and chances

would be low to request the board for approval of increasing base pay. So$,$ she

recommended adding to the benefits package, such as flexible working hours and

options of working from home. She expected an improved benefit package would

lower the turnover rate. Brian $($Training and Development Specialist$)$ thought the

problem could be lack of professional development support, given that the

routine employee training only includes newcomer orientation and leadership

training. He found there was a need among the employees for upgrading IT skills

to maintain competency in the field. Hence, providing employees with more

training on that would help keep them in the company. Christina $($Recruitment

Manaf$($er$)$ wanted to solve this problem in the recruitment stage by to the