Case study: But I did not know.

After a meeting with the operations manager of your mine, you close the door to your

office so you can think of strategies to resolve an issue that has come up$.$ The

operations manager casually mentioned he had just finished a performance review of

one of his employees and offered the employee a large raise because of all the hours

the employee was putting in$.$ The raise was equal to $11\%$ of the employees salary.

The operations manager, being new both to the company and to a union shop, was

not aware of the contract agreement surrounding pay increases. An employee must

receive a minimum of a $2\%$ pay increase per year and a maximum of $6\%$ per year

based on the contract. You worry that if the union gets wind of this, everyone at that

employees pay level may file a grievance asking for the same pay raise. Of course,

the challenge is that the manager already told this person he would be receiving the