Case Study C Documenting outcomes

Met Tech developed and implemented its sustainability policies four months ago, with their overall objective to become more environmentally friendly in their practices and purchases within the business. Overall, they are happy with the progress and will be continuously monitoring each area to ensure continuous improvement.

The data collected shows the outcomes of the changes.

Principle	Action	Outcome
Reduce water consumption	New taps, fixed leaks	20% reduction
Reduce energy usage	All electrical equipment turned off where possible Low energy bulbs Aircon turned up by one degree Staff reminded to turn off equipment	30% reduction
Reduce unnecessary travel	Meeting schedule reduced Online meetings introduced Car sharing encouraged	One meeting a month Training given on online meeting programs Car share initiative set up
Sustainable purchasing	Environmentally friendly cleaning products Recycled paper	All products replaced Suppliers changed

1. Using the information detailed in the case study, prepare a short report on the

outcomes of the sustainability policies.

Make sure your policy includes:

• Initial objectives
• The policy principles
• What action has been taken
• What the outcomes are.

1. This is a role-play activity to be conducted in a small group or will be further instructed by your trainer.

Within the group, there must be the following roles:

• Employees from the business who will be helping to implement the policy
• A manager from the business responsible for signing off the policy.

Using the information in the report you have written in Question 1, provide the feedback to the small group of key personnel and stakeholders.

When giving this feedback, make sure that you:

• Match the level of formality to the audience
• Speak clearly and professionally
• Acknowledge all input.

Activity 3B

Objective

To provide you with an opportunity to identify trends requiring remedial action to promote continuous improvement of performance.

1. List three types of information that you might use to identify trends.

1. Explain what remedial action might include.