Case Study

CASE: Hightone Electronics, Inc. to (HEinar by the pattern Cali Hew the change them the the decat ins at the yhodit The mais compete the the po weg Samirm Themethurtamanimental diara SOOS Prawo Castle The quando raport mech ting. The wamp and of marche the Viewer By the Polo Ahotic with the ch Answers to Case - Hightone Electronics, Inc. 1. Explain why operations management is critical to the success of a business. Why would developing an Internet-based business require different operations considerations for HEI? Is George Gonzales correct in his assessment that this would not be "business as usual"? 2. Recall that HEI wishes to continue its reputation of high quality and service. Identify key operations management decisions that need to be considered. How different will these decisions be for the Internet-based business