Question: Case Study: CISCO Systems Inc. Implementing ERP 1. What is the legacy system problem at CISCO? And how big a problem is? 2 .How the

Case Study: CISCO Systems Inc. Implementing ERP

1.What is the legacy system problem at CISCO? And how big a problem is?

2.How the specific ERP vendor was selected? Do you think that the way that the team made the decision was right? Why? Why not?

3.The team used a conference room pilot approach. Was this approach appropriate? Why? Why not?

4.What happened at cutover to ERP? Were you surprised by the performance deterioration?

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