Question: Case Study Company ABC is a restaurant operation, located in the Sydney CBD, which prides itself on its emphasis on fresh produce and the preparation

Case Study Company ABC is a restaurant operation,

Case Study Company ABC is a restaurant operation, located in the Sydney CBD, which prides itself on its emphasis on fresh produce and the preparation of meals at its customers' tables, providing the ability for customers to modify a range of meals based on the available ingredients (for example, fruits, vegetables, and other ingredients that are in season). The operation has recently been experiencing increased competition from fast food chains, which has been further amplified given an uncertain economic and global environment in which individuals are less inclined to dine out at the restaurant. This has resulted in inconsistent customer demand and fluctuations. Company ABC has hired an operations manager (you) to assist in providing recommendations across various facets of the operation, in the hope of redirecting the operation and ensuring it is sustainable moving forward You have been asked to address five areas, as per the questions below. Question 1 (Total 10 marks) The Four V's can be defined as a topology of operations, which entails four dimensions by which all operations can be classified. Based on the above case study, compare, using the following diagram, Company ABC with a fast-food chain (such as McDonalds). Provide suggestions as to how Company ABC can improve and become more competitive, by altering its position across one or more of the dimensions. Low Vohime High High Variety Low High Variation in demand Low High Visbility Low

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