Case Study Description: Established in 1919 as Hammell's Express, Pitt Ohio has a long history of providing LTL (less than truckload) services to the eastern United States. What is remarkable about the company is their ongoing commitment to sustainability. Management regards their sustainability profile as a powerful competitive advantage, one that they see becoming increasingly more important in the future. Please post your ideas, comments and questions on this subject. Framing questions: What incentive might Pitt Ohio's customer base have to pay a premium for the sustainability component of their services? How might a company like Pitt Ohio provide "last mile" delivery services to urban areas in a sustainable manner? Describe truck and driver safety programs in the context of the social dimension of the triple bottom line.

Answer rating: 100% (QA)

Pitt Ohio is committed to sustainability because they want to protect the environment and reduce their impact on society They have a number of initiatives in place to help achieve these goals such as using fuelefficient vehicles and investing in renewable energy There are a few potential incentives that Pitt Ohios customer base might have to pay a premium for the sustainability component of their services One incentive could be that the customer base cares about sustainability and wants to support a company that is to it Another incentive could be that the customer base believes that sustainable practices will lead to better service quality and they are willing to pay a premium for that By using electric vehicles or bicycles for last mile delivery Pitt Ohio could significantly reduce its environmental impact Pitt Ohios truck and driver safety programs help protect the companys employees which contributes to the social dimension of the triple bottom line These programs help ensure that drivers are safe on the road and that they follow best practices for safety Additionally these programs help to reduce the ... View the full answer