Question: CASE STUDY (Each part is worth 10 points) A quality auditor, Mr Jones, is visiting Air Technical Publications Limited to assess them against the requirements

CASE STUDY (Each part is worth 10 points) A
CASE STUDY (Each part is worth 10 points) A quality auditor, Mr Jones, is visiting Air Technical Publications Limited to assess them against the requirements of ISO 9001:2015. Read the description of the assessment and identify any unsatisfactory areas where the auditor would report problems. Open the "ISO 9001-2015 Internal Audit Checklist.doc" file in the Quality Management Systems assignment folder and complete the following: For applicable questions, indicate whether the company is in compliance or not by responding "Y" or "N" in the third column. If there is evidence of compliance, please indicate what that it. If there is a deficiency, provide actions that are needed to comply with the standard. Any section of the standard that does not apply can be removed from the document before submitting. PART 1 - INTERVIEW WITH THE QUALITY MANAGER Mr Jones met Jim, the Company Quality Manager in the conference room at 9:00 am to confirm the audit program for the day. Before starting, Mr Jones asked to see the Quality Manual. After looking at it for a few minutes he commented that the organization chart on page 3 was different from the one that he had been shown earlier by the company Managing Director. Mr Jones then asked to see the Company's internal quality audit records. He looked at a sample of the audit reports and was satisfied that these were well documented. However, when he referred to the Annual Internal Quality Audit Plan it was clear that a number of the scheduled audits had not taken place. The Quality Manager was unable to explain the reasons for this

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