Question: Case Study : Employee Training at ABC Manufacturing Background: ABC Manufacturing, a company specializing in automotive parts, decided to upgrade its machinery and introduce new
Case Study : Employee Training at ABC Manufacturing Background: ABC Manufacturing, a company specializing in automotive parts, decided to upgrade its machinery and introduce new technology to improve efficiency. This required extensive training for the employees to operate the new equipment. Scenario: Sunita, an experienced machine operator, was selected to train on the new CNC machines. Her supervisor, Ramesh, was responsible for ensuring she received adequate training and support. Training and Implementation: Ramesh organized a weeklong training program for Sunita, which included theoretical sessions and handson practice. He demonstrated the basic operations of the CNC machine and provided a manual for reference. Ramesh assured Sunita that he would be available for any questions. Incidents: Sunita found the training sessions too fastpaced and struggled to keep up with the instructions. During her first week of operating the CNC machine, Sunita encountered several errors and had to frequently ask her colleagues for help. Sunita accidentally damaged a machine part due to incorrect operation, which led to a temporary halt in production. Questions: How do you think Sunita feels about her new role and her supervisor, Ramesh? In what way were the incidents that happened to Sunita related to her training? What was wrong with the way Ramesh trained Sunita to operate the CNC machine? If you were Ramesh, what would you have done differently to ensure Sunita's successful transition to the new technology?
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