Question: CASE STUDY FOR CHAPTER 5 IBM's Integrated Supply Chain Please read the IBM's Case study from your book (page 248,104 edition) and answer following questions.

CASE STUDY FOR CHAPTER 5 IBM's Integrated Supply Chain Please read the IBM's Case study from your book (page 248,104 edition) and answer following questions. Question 1. How are quality management principles directly or indirectly related to IBM's ISC? (15 points) Question 2. Discuss the role that process management plays in supply chains, using any information in this case to support your arguments. (10 points)

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