CASE STUDY $$ HR SOLUTIONS AFTER COVID$-19$

HR Solutions is a small consulting company consisting of $25$ employees. It was established about ten years ago when three students, Simon, Thabo and Nick, registered HR Solutions as a company. The company primarily focuses on psychometric assessments and organisational development in Africa. Management consists of the three founders and the wives of Simon and Nick, who later joined. They work in teams and used to meet weekly. Before the pandemic, the company was profitable and growing fast, investing most of its profit in developing new assessment and development tools for their clients. They all enjoyed their work and were committed to the company. They were also proud of their accomplishments and regularly celebrated their successes by giving recognition to colleagues.

As a result of the pandemic, everything changed. The company went, according to Simon, into survival mode. They now find it difficult to collaborate, blaming each other for excessive expenses. The change has also negatively affected their clients. Their blended approach to work and the online meetings is not as successful as expected. Team members blame management for lacking direction after the pandemic and accuse them of being more concerned about their families than about the company.

QUESTION $1$

As a former friend of Thabo, he requested you to assist HR Solutions with the conflict as it harms their company$$s future sustainability. After an online meeting with the management team, they contracted you to develop a programme for HR Solutions that they could also use

$2$

to assist their clients with similar experiences in future. You decide to use a positive approach to help them cope.

Write a proposal with practical recommendations for HR Solutions to develop its psychological capital.

Your proposal should include the following:

$1\mathrm{.}1.$ A summary of the main symptoms $(5)$

$1\mathrm{.}2.$ Proposed psychological capital interventions and their objectives $(8)$

$1\mathrm{.}3.$ How you intend to implement the interventions $(5)$