Case Study

In this case study, you will need to prepare for an upcoming board meeting from three different perspectives.

Overview of Edmonton Opera

Read the case "Edmonton Opera's Balanced Scorecard: The Art of Performance" in your coursepack to understand the company's mission, operations, and current challenges.

Preparation for the Board Meeting

As a group, you must prepare for the upcoming board meeting from three different perspectives. Each perspective requires a report that will get shared with all board meeting attendees prior to the meeting.

Executive Management Report:

The board treasurer wants a more structured performance management system. You need to create a balanced scorecard or a triple bottom line system with SMART goals in each category and an explanation of how each goal supports the organization's mission or vision. Be detailed in explaining why your recommendation will help the board monitor the performance of the organization.

Board Member Report:

You have been tasked with researching the trends in Canadian opera and proposing at least three changes to operations and$/$or programming to improve the success of the Edmonton Opera. For each change you need to explain both the benefits and costs. You also need to rank the three changes from highest to lowest and explain your rationale of ranking.