Case Study on Employee Relations and Employee Involvement Title: Was it a Planned Show?

Mrs. Jancy works with TBL Global services, IT project Management company, in the HR department. Jancy is known for her involvement not only in her duties but also in other various activities of the department. She is knowledgeable, and also aware of many minute details about the department throughout her tenure. Hence, she becomes a point of contact for any such information, which often consumes her time.

She is loaded with responsibilities very often, sometimes given to her, and sometimes taken by her. In the beginning, she was happy with her profile and gave her best on the job. However, as the years passed, she gets elevated to higher responsibilities and she becomes overloaded with work. Still, she was happy with her job.

One day, suddenly, she realized that many of her colleagues complete their work on time and also equally take care of their personal life. On the other hand, Jancy, having been loaded with responsibilities, completed it partially at work and partially during her personal time. This becomes a reason for her stress.

She started questioning her ability to complete her work at the scheduled time. Apart from her given responsibility she was involved with planning team building activities from the department, which became an additional responsibility. Employees knew that she was over zealous and took advantage of her willingness to go above and beyond for the company.

Jancy being highly disturbed, started feeling burnt out on the job. She thought she wont come out of this situation because of the habits she developed for herself. So, she finally decided to take a break from her job and decided to tender her resignation. She then made an appointment with the head of HR, Mr. Ratan. He knows that her involvement is irreplaceable and he also knew that she can be his competitor in a very short period, so, he had some other plans for her. During the conversation, he convinced her to work from home and advised her to limit her responsibilities as she will not come in any direct contact with the employees. Jancy happily accepted the option and she felt relaxed.

At the same time, Mr. Ratan was reporting to the CEO Mr. Vedant, Sir, I didnt accept the resignation. I have given Jancy the option to work from home and she accepted the offer. Mr. Vedant asked, but Ratan how did you made her accept this offer? And why you have given this option? As per her colleagues, her nature of doing the job is a key component.

Mr. Ratan with a smile replied. Sir I advised her to limit her responsibilities of her profile by opting her to work from home. She accepted the offer. And I am very sure that her very nature of involvement will not allow her to restrict her responsibility even after opting for work from home. So, I am not going to lose the benefit of her involvement.

Mr. Vedant was worried by the last words of Ratan. He thought, How I am going to execute my plan of replacing Jancy in Ratans position of Head HR as she opted to work from home and why did Ratan gave that option to her? Did Ratan plan this to eliminate his competition? Was this a planned show ?

1.Give a brief synopsis of the case.

2. Discuss through the use of example, three eminent Organizational Development issues at this company.

Also, answer the questions raised by Mr.Vedant in the last paragraph. Was it a planned show? Justify your answer. (6 MARKS)