Case Study: One of Canada's leading banks invited a delegation from (your home country) for dinner. The Canadian hosts chose to share their hosting responsibilities with a colleague. The dinner was not a success. Both the (your home country delegates) and the Canadians remained relatively uneasy throughout the meal. During the dinner, no welcoming speeches or toasts to mutual health were made. At the end of the meal, (your home country delegates) stood up, thanked the bank officials, declined a ride back to their hotel, and left feeling slighted.

The Canadians also felt upset. They found the departure of (your home country delegates) to be very abrupt, yet they did not know what they had done wrong. Despite planning the menu carefully, providing excellent translation services, and extending normal Canadian courtesies, the Canadians knew something had gone wrong; they were worried and somewhat hurt by the lack of rapport.

Please analyze the above situation and provide some insights as to what may have contributed to this unsuccessful encounter between the Canadians and (your home country delegates).  Please use the following website or any other reputable site for information on your prescribed country.

https://www.international.gc.ca/world-monde/country-pays/index.aspx?lang=eng

1. 5% Provide a general picture of the way a typical Canadian Businessman or Businesswoman would conduct business: Communication styles, Conversation, Relationship-building techniques.

2. 5% Provide a general picture of the way a typical (your focus country) business-person would conduct business.  Visit the website(s) in your mini-research and include in your description the following: Communication styles, Conversation, Relationship-building techniques.

3. 6% In your analysis as to why the dinner was not a success, refer back to the learning throughout the course and choose any six (6) intercultural issues and state how each issue may or may not have influenced the outcome of the dinner. Your answer must clearly indicate which six theory topics (issues) covered in class you have chosen. Some of these may include: Hall's High and Low Context, Ethnocentrism, Acculturation, Enculturation, etc. This information will come from our course materials.

4% Conclusion: Of these identified six (6) issues above (in question 3), pick two (2) main reasons (2% each reason) why you think the dinner was not a success and provide some strategies to improve the relationship.

Answer rating: 100% (QA)

1 Canadian Business Culture Communication Styles Canadians generally value clear and direct communication They prefer open discussions where everyones opinion is heard and respected Conversation Busin... View the full answer