Case Study

PT. Indah Cemerlang is engaged in textile or clothing convection experiencing conflict between the company and employees. This conflict occurs because there is a miss communication between superiors and employees. There has been a change in company policy regarding the calculation of employee salaries or wages, but the company has not notified the employees, so employees feel they are being treated arbitrarily by the company. Employees took action by demonstrating the company, but this action resulted in massive layoffs by the company. Policy changes in companies in the southeast were due to a decrease in the number of company productivity.

Question

1. How is the company's conflict resolution?

2. How to avoid miss communication between management and employees?

3. What policies should the company take to maintain the stability of the company?

4. How to improve employee performance in order to increase company productivity?

What should the company do so that in the future there will be no more rejection, causing massive layoffs for employees?

Kindly please provide as detailed and clear answer as possible.

Thank you so much.