Case Study Question: In the fast$-$paced environment of a high$-$end restaurant, conflicts between staff members occasionally arise, impacting team dynamics and customer service. As a manager, you've observed instances of both assertive and aggressive behavior among your staff. To address these issues effectively, you decide to conduct a training session on communication styles. Develop a detailed plan for the training session that highlights the key differences between assertive and aggressive behavior. Include practical examples and role$-$playing scenarios to illustrate each communication style. Additionally, outline strategies for promoting assertive communication while addressing and mitigating aggressive behavior in the workplace. Consider the impact of communication styles on team morale, customer satisfaction, and overall organizational culture. Provide actionable recommendations for fostering a positive and respectful work environment conducive to effective communication and teamwork.