Question: Case Study Questions 1 - 1 3 Identify the problem faced by UPS. Was it a people problem, an organizational problem, or a management problem?

Case Study Questions
1-13 Identify the problem faced by UPS. Was it a people problem, an organizational problem, or a management problem? Explain your answer.
1-14 Describe the solution to this problem pursued by UPS? Is this a successful solution? Why or why not?
1-15 Diagram the packing sorting process at UPS before and after automation.
1-16 How did automated package sorting change operations and decision making at UPS?
Case Study Questions 1-13 Identify the problem faced by UPS. Was

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