case study read and answer questions briefly, urgehtky

2020-21 >> HRM 210-2 (Lec) >> Human Resource Management on 10 Quiz navig out of INSTRU son MCQs: questior points) Mini case study: Read the following case and answer the questions listed below comprehensively (8 points) John Carty has started his own business in 2016, he has opened John Caf", a small Coffee shop. His business was a success, its location was downtown next to companies and universities has contributed to this success. There were a lot of customers. Furthermore, John has succeeded to get contracts of partnership with companies to be their supplies of coffee during the special events (meeting, fairs, parties). This shop became the coffee preparation experts' place. John has decided by 2018 to expand his business. He intended to open 6 new coffee shops in the coming two years, and added new services, like sandwiches, salads, pizzas to increase the number of customers. By 2019, John's business was facing serious challenges. Sales per store were stagnant or declining, and its growth rate and profitability were down. Many believed that the main reason was the lack of human resource planning and job descriptions. More structured and organized companies like Starbucks and Dunkin Donuts were introducing lower-priced but still high- grade coffees. The level of turnover was high. Since last three months, 20 employees had left the company: 10 employees were taid off and 10 employees have resigned John Carty has a daughter Liza Carty, who graduated with a major in HRM in June 2019, who has decided to work with her father. She found out that the company was in a situation of a surplus of workers since her father had not performed human resource planning, so he has decided to lay off 10 employees, he is not sure yet how many employees he needs in his company considering the decline of sales. In addition, she discovered that employees who stayed in the organization become demotivated, because their tasks and responsibilities were not clearly defined Job analysis has never been performed Question 1: a) Lisa knows that effective human resources planning is needed for her father's organization Present AND explain the steps that she needs to follow to identify situations of surplus or shortage (link your answer to the company's context b) Liza knows that she needs to perform a job analysis in her father's organization. Explain job analysis and discuss its importance in human resource management. C Recommend TWO job analysis methods that can be used by Liza. Explain why you recommend them 2 al Essay qu 2 questic 9 points: points/ points)) 9