• Case Study

Read the following case study:

Best Hospital is a 325-bed suburban community hospital that has just merged with a local major academic medical center, the University of Excellence Medical Center (UEMC). There are 15 hospitals in the UEMC system, ranging from small rural hospitals with 50 or fewer beds to large multiple-specialty tertiary referral hospitals. Two hospitals in the system have achieved magnet status and several hospitals are working to achieve this status. Within the UEMC system, a high value is placed on collaboration with the schools of the health professions at the University of Excellence (UE).

Best Hospital has a long history of association with local universities, functioning mainly as a site for student clinical experiences. For example, undergraduate students enrolled at the UE College of Health Professions often complete a portion of their clinical work at the hospital. Each year the hospital hires a number of graduates from this program. Several nurses in first-level management positions at the hospital are enrolled in the masters program.

The vice-president for clinical practice at Best Hospital is a PhD-prepared nurse who has been appointed to the faculty at the UE School of Nursing. Your current position is director of staff development at Best Hospital. You are responsible for the educational programming of all clinical staff. Over the past 2 years, Best Hospital has been fully involved in meeting Meaningful Use criteria. As director of staff development, you have played the major leadership role in developing and implementing all related educational programs.

The health professional schools at UE are working together to revise their curricula to integrate informatics throughout. The goal is to develop an interprofessional approach that incorporates informatics across and throughout the different educational programs within these schools. The schools have requested a meeting with clinical leaders from the hospital to gain a practical perspective on what information should be included in the curricula. The vice-president for clinical practice has included you on the list of leaders to attend the meeting. She asked that each person attending the meeting prepare a short presentation on how they engage their staff in the continuous education process with respect to ever-changing healthcare technology.

ANSWER THE FOLLOWING QUESTION:

Use the drawing and text tools to create a process map that provides an overview of how staff training is linked to any update in healthcare technology for Best Hospital staff

* Identify computerized learning tools typically used in staff training

Describe how you determine which tools to use (rationale)

Describe how each tool is used within the training process i.e., part of training process, on-going support, reference, etc.

Describe the support mechanisms and processes at Best Hospital that support continuous staff learning and development]

Use bullet points for the main points;

Use the notes section to expand on each bullet point

Describe how continuous learning is linked to professional development

Use bullet points for the main points;

Use the notes section to expand on each bullet point

Provide examples of how offered learning meets the diverse learning styles of clinic staff

Use bullet points for the main points;

Use the notes section to expand on each bullet point