Case Study Scenario 1 ZTF Sdn. Bhd. is a small-medium size organisation specialising in selling tools and equipment in dentistry clinics. The employees in the organisation are mostly Sales and marketing representatives, Administrative staff and Finance staff. There are 50 employees working in ZTF Sd. Bhd. currently. You have been working ZTF Sdn Bhd as a Senior Executive in the Human Resource (HR) Department for 2.5 years. Your immediate superior, the HR Manager, Melinda Ma is 56 years old this year, and she is from the Baby Boomers generation. Throughout the 2.5 years, you observe there are a lot of HR matters that you would like to suggest for changes. However, as you were new at that time, you did not take any actions but continue to observe in order to collect more information to justify your recommendations later. For example, your superior, Melinda still insist of advertising in local newspapers only when doing recruitment exercise. As a result, most of the recruitment exercises could not attract fresh graduates or young potential candidates. She also displays a 'not really friendly attitude while communicating with the young generation, especially the Generation Y. To make the matter worse, Melinda disallows the young generation to seek for clarifications on certain HR matters. Assignment Brief Besides, while you are checking the personal files of the employees, you discovered that not all the employees have the Job Description (JD) and Job Specification (IS) filed accordingly. To verify, you spoke to some of the employees to confirm your observation. Almost 70% of the employees feedback that they have not seen their own JD or JS before. As such, you figure that perhaps it is time to conduct a Job Analysis Ver Question 1 (a) You are required to discuss FIVE (5) trends that affected the practice of Human Resource Management (HRM) throughout the years. Justify your discussion with valid examples applicable in the case. Your answer should not be more than 700 words. (15 marks) (b) You are required to discuss FIVE (5) nature of Job Analysis factors that should be considered when designing a job. Provide suitable examples in your discussion which are applicable in the case mentioned above. Your answer should not be more than 500 words. CS Scanned with G'apScanner (10 marks) (Total: 25 marks)