Case study Tasks

With reference to the following concepts and practices, identify each part $(1$ to $2)$ the FIVE most critical problems in the company and determine $($within the part$)$ improvement practices to be implemented in the company.

Part $1$: The $7$ ISO Quality Management Principles and ISO$9001$

Part $2$: Strategic Management and the Oakland STM Policy case

Part $3$: Determine a consolidated or synergy framework out of your answers to the above two parts. Illustrate the framework with a diagram and brief interpretations.