Case study

Tech Innovate is a rapidly growing Information Technology firm known for its cutting$-$edge

solutions and commitment to innovation. Recently, the company has decided to implement

employee monitoring software to improve productivity and performance.

Tech Innovate's management decides to implement employee monitoring software to track

employees' computer usage, including websites visited, applications used, and time spent on

various tasks. The software is touted as a tool to improve productivity and identify areas for

performance improvement.

Emma, a software developer at Tech Innovate, expresses reservations about the implementation

of the monitoring software during a team meeting. She raises concerns about the invasion of

privacy and the potential for the software to be used for micromanagement rather than

productivity enhancement.

However, Emma's concerns are dismissed by her supervisor, Alex, who emphasizes the benefits

of the software in optimizing workflow and identifying inefficiencies. Alex instructs Emma and her

colleagues to comply with the new monitoring policies without further discussion.

As the monitoring software is rolled out across the organization, tensions rise among employees

who feel uncomfortable with the level of surveillance imposed on their work activities. Some

employees begin to express concerns about the ethical implications of the software and its

impact on their privacy and autonomy.

Meanwhile, higher authorities within the organization, including the CEO, Lisa, are faced with the

challenge of balancing the company's desire to improve productivity with the ethical

considerations surrounding employee privacy and autonomy. Lisa acknowledges the importance

of addressing employee concerns but is hesitant to backtrack on the implementation of the

monitoring software, fearing it may send the wrong message about the company's commitment

to performance improvement.

As discontent among employees grows, some begin to explore alternative solutions, such as

implementing transparency measures or establishing clear guidelines for the ethical use of

monitoring software. However, others feel powerless to challenge the status quo and continue to

comply with the new policies despite their reservations.

Instructions:

Identify the main ethical issue$($s$)$ involved in the above case.

Analyse the actions of Emma, Alex Lisa, and Tech Innovate, and also associated ethical

issues from the perspective of the Australian Computer Society Code of Professional

Conduct.

Make recommendations on$.$the bassi$.$ of your analysis regarding what Emma, Alex, Lisa

and Tech Innovate should have done, in order to uphold ethical conduct, providing

reasons for these recommendations.

Include a Reference list at the end of your work using the correct APA referencing style.