Case Study: The Alcohol$/$Drug Abuse Prevention Program $($ADAPP$)$ When responding to a case study or scenario, the HR practitioner should use a consistent, fact$-$based, problem$-$solving approach. The development of this skill will allow the HR practitioner to respond to issues as they arise using an analytical methodology in order to explore possible solutions. The North American Transportation Company $($NATC$)$ is a very large organization that provides continent$-$wide facilities for the shipping of goods, from tonnes of wheat and iron ore to individual parcels. Headquartered in Canada, the company uses all forms of heavy equipment to load, transport, and deliver goods and materials for its clients. In recent years, a number of accidents and near$-$accidents have occurred. In some cases the accidents caused injuries to people $($mainly employees, though some injuries were sustained by bystanders$).$ In three cases in the last five years, people were killed. They also caused substantial material damage to property and$/$or the