CASE STUDY: The J$.$M$.$ Smucker Company P$.9$

$1.$ Why would ethics be important to a company like Smucker? How can its focus on ethics improve its business performance?

$2.$ Appearing on "best places to work" lists can increase an employer's popularity, even among lower$-$qualified applicants. The increased volume of applicants can be costly and time$-$consuming. What do you feel are the benefits and drawbacks to being on this type of list? Do you feel that it is generally beneficial to be publicly recognized as a good employer? Why or why not?

$3.$ Does Smucker's culture appeal to you as a potential employee? Why or why not?

CASE STUDY: Diversity at Wegmans P$.51$

$1.$ In what ways can diverse employees contribute to Wegmans' business performance?

$2.$ What types of diversity do you think Wegmans should focus on$?$ Why?

$3.$ What are the downsides, if any, of building a diverse workforce?

CASE STUDY: Emotional Intelligence at FedEx P$.104$

$1.$ Do you think that emotional intelligence would be important for a manager at FedEx to have? Explain your answer.

$2.$ How does FedEx develop its new leaders' emotional intelligence?

$3.$ What else do you think that FedEx can do to enhance its managers' emotional intelligence?

CASE STUDY: Pride$-$Building at Aramark P$.182$

$1.$ What motivation theories apply to the workers at Aramark?

$2.$ If you were the manager of these employees, what would you do to motivate them? Be honest regarding your personal management style and beliefs rather than trying to be like Roy Pelaez.

$3.$ What are some possible barriers to the effectiveness of your motivation ideas? What could you do to overcome them?