Case study: The New Lea Technology University

System at Ghana Communication Communication Technology University $($GCTU$),$ a renowned institution known for its excellence in technology education, is embarking on a journey to adopt a new Learning Management System $($LMS$)$ to enhance its teaching and learning experience. The decision to adopt this new LMS comes at a time when technology is rapidly evolving, and GCTU is committed to providing its students and faculty with a modern and efficient platform for education. Indeed, the new LMS will represent a significant change for GCTU, as it requires a shift from traditional teaching methods to a more technology$-$driven approach. The new system promises to offer a more interactive and user$-$friendly platform for both students and faculty, with features that enable better communication, collaboration, and engagement.

However, the adoption of the new LMS also presents several challenges for GCTU. One of the key challenges is ensuring that faculty members are effectively trained on how to use the new platform. Before the adoption of the new LMS$,$ GCTU conducted a thorough training needs analysis to identify the specific skills and knowledge that faculty members would require to effectively use the new system. This analysis involved interviews and focus groups discussion with some faculty members to understand their current level of proficiency with technology and their specific training needs.

Based on the results of the training needs analysis, GCTU developed a comprehensive training program to ensure that faculty members are equipped with the necessary skills and knowledge to use the new LMS effectively. The training program includes both online and face$-$to$-$face components, covering topics such as navigating the new system, creating engaging course content, and facilitating online discussions.

The implementation of the training program is being carried out in phases to ensure that faculty members have ample time to familiarize themselves with the new system and integrate it into their teaching practices. Training sessions are being conducted by experienced trainers who are familiar with both the new LMS and the specific needs of GCTU's faculty members.

To evaluate the effectiveness of the training program and the adoption of the new LMS$,$ GCTU is collecting feedback from faculty members through surveys and focus groups. This feedback will be used to make any necessary adjustments to the training program and to identify areas where additional support may be needed. Additionally, GCTU will be monitoring key metrics such as student engagement and satisfaction to measure the impact of the new LMS on the overall teaching and learning experience.

Questions:

Identify any two stakeholders at GCTU that are going to be affected by the new LMS and justify your answer.

$(6$ Marks$)$

Explain the flaws that are associated with the following initiatives of GCTU towards the new LMS:

a$.$ How the training needs analysis was conducted

$(6$ Marks$)$

b$.$ How the training programs on the LMS was designed

$(6$ Marks$)$

c$.$ How the training program on the LMS was implemented.

$(6$ Marks$)$

How can GCTU ensure that the new LMS is aligned with its educational goals and objectives?

$(6$ Marks$)$

What challenges might GCTU face during the implementation of the new LMS$,$ and how can these be addressed proactively?

$(10$ Marks$)$