Case Study: The Performance Evolution at XYZ Corp. Background: XYZ Corp., a leading e-commerce company, realized that their growth had plateaued, and employee engagement was waning. To address this, they decided to overhaul their performance management system. They introduced a six-step performance management process: 1. Prerequisites 2. Performance Planning 3. Performance Execution 4. Performance Assessment 5. Performance Review 6. Performance Renewal and Recontracting The Process: Prerequisites: HR trained managers to recognize their biases, understand the performance process, and become adept at giving and receiving feedback. Each employee attended a session to understand the purpose and value of the performance management process. Performance Planning: Employees collaboratively set objectives with their managers. These objectives were aligned with the company's strategic goals and detailed out the tasks, behaviors, and results expected. Performance Execution: Employees worked towards achieving their objectives. Managers provided ongoing support, resources, and coaching. Regular check-ins were scheduled to track progress. Performance Assessment: At year-end, employees self-assessed their performance, and managers also assessed each employee. Feedback was sourced from peers, subordinates, and other stakeholders to provide a 360-degree view. Performance Review: Employees and managers met to discuss the assessments. This was a two-way dialogue where achievements, areas of improvement, and learnings