Case study

Think of someone whose personality you admire based on their demonstrated leadership qualities. Why do these personality traits appeal to you? Do you think they would appeal to others in the workplace?

Questions?

What is human relations and how does this connect to the workplace?

Explain the key roles of leadership, management, and administration within an organization.

Describe personality and explain how personalities in the workplace influence human relations.

Describe a nonproductive team behaviour and explain how you, as a team member, might influence a positive change in this behaviour