Question: CASE study : WeWork - Service Excellence through Business Model Innovation Questions 1. Describe the service product developed by M/s Wework for its clients including

CASE study : WeWork - Service Excellence through Business Model Innovation

Questions

1. Describe the service product developed by M/s Wework for its clients including core service, facilitating and enhancing services, delivery processes

2. Describe the service scape developed by M/s Wework in a typical community workspace

3. Suggest strategies to maximize capacity utilization in Wework community work spaces

Questions

1. Describe the service product developed by M/s Wework for its clients including core service, facilitating and enhancing services, delivery processes (15 marks)

2. Describe the service scape developed by M/s Wework in a typical community workspace(10 marks)

3. Suggest strategies to maximize capacity utilization in Wework community work spaces (5 marks)

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