Case TwoDecision Making10 marks

You have been asked to personally recommend a new benefits company to handle all the company benefits and pension for your organization of 500 staff. One of your colleagues, who is responsible for the project management, suggests that the best way to decide is to use a mathematical matrix and a set of pre-established factors that prospective companies can be scored against.

• What decision- making approach is your colleague recommending? Is this recommendation a good idea in this situation? Why or why not? (10 marks)

Case ThreeChange Management10 marks

As a Human Resources Business Partner, you have been asked by a Production Manager to help her create a change management plan. The change that will be implemented with involve modifying a work process that has been in place for over ten years and that front-line team members have become extremely accustomed to...but just isn't efficient anymore. The Production Manager is concerned about resistance and the lack of adoption by the team members if the change is not rolled out "correctly".

• Outline five strategies that should be employed, with examples, that will help minimize resistance to the change and enhance adoption of the new process. (10 marks)