Case Uber: by MOHANBIR SAWHNEY, BIRJU SHAH, RYAN YU, EVGENY RUBTSOV, AND PALLAVI GOODMAN Applying Machine Learning
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Case Uber: by MOHANBIR SAWHNEY, BIRJU SHAH, RYAN YU, EVGENY RUBTSOV, AND PALLAVI GOODMAN
Applying Machine Learning to Improve the Customer Pickup Experience
- What other persona's are most important in this journey and what do they expect?
- What metrics are most important for each of these persona's in the customer journey you defined? 4-5 metrics total
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