$[$CEM$]$ Customer experience management $($CEM$)$ is

a cluster of benefits that an organization promises customers to satisfy their needs.

the ability of logistics management to satisfy users in terms of time, dependability, communication, and convenience.

the integration of the service component of the marketing mix with efforts to influence consumer demand. $q,$

the unique combination of benefits received by targeted buyers that include quality, convenience, ontime delivery, and both before$-$sale and after$-$sale sevice at a specific price.

the process of managing the entire customer experience within the company.

$[$Cora$]$ Cora works for TrailBlaze, a company that manufactures high$-$quality outdoor gear. She regularly visits retail stores to train their sales staff on the features and benefits of TrailBlaze products. During her visits, she demonstrates how to showcase the products effectively and provides tips on engaging customers. What position does Cora hold at TrailBlaze?

sales consultant

manufacturing sales representative

buyer

store sales associate

vector sales representative