Question: Ch 2 3 Using the CRM / SFA System 2 3 . 1 Does your work use a system to track customers / clients ,

Ch23 Using the CRM/SFA System
23.1 Does your work use a system to track customers/clients, or does your school have a system to track students or alums you know?
23.2 What information should your work track about customers or your school keep on students or alums and why?

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