Question: ch. 4 topic - process maps - business processes -managing and improving business processes - business process challenges and the score model 1. Utilize the

ch. 4 topic - process maps - business processes -managing and

ch. 4 topic - process maps - business processes -managing and improving business processes - business process challenges and the score model

1. Utilize the current chapter you're in and do case study research on two companies (you might find some in the book). 2. Write up a quick summary (1-2 paragraphs with photos and videos (if any) on your findings

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