Question: Ch . 8 . Errors in the distribution of performance ratings pose two problems. First, they make it difficult to distinguish among employees rated by
Ch Errors in the distribution of performance ratings pose two problems. First, they make it difficult to distinguish among employees rated by the same person. Second, they create problems in comparing the performance of individuals rated by different raters. Which one of the following is not an error in the distribution of performance ratings:
Question Select one:
a
Strictness
b
Leniency
c
Central Tendency
d
Contrast
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Ch When developing this rating method system, developers ask managers and incumbents for critical incidents and produce behaviors as rating scale anchors?
Question Select one:
a
Graphic Rating Scales
b
Behaviorally anchored rating scales BARS
c
Forced distribution.
d
Management by Ojectives
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Ch In which system are employees rated by multiple raters, including their managers, peers, bosses, and customers?
Question Select one:
a
degree feedback systems
b
upward feedback systems
c
paired comparisons systems
d
management by objectives systems
e
all inclusive feedback systems
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Ch Of the following, which describes a situation where a manager uses a performance appraisal to make an administrative decision?
Question Select one:
a
Deciding which employees will be terminated.
b
Choosing which marketing strategy will best compensate for poor employee performance.
c
Providing an employee with a list of her strengths.
d
Providing an employee with feedback on her performance.
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Ch is not typically a part of a performance management system.
Question Select one:
a
Organizationalprofit forecasting.
b
Continuous coaching.
c
Developmental planning.
d
Goal setting.
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Ch Which of the following will not withstand legal scrutiny as part of a performance management system?
Question Answer
a
Only one rater should evaluate employee performance to reduce conflicting evaluation scores
b
Employee performance evaluations are documented
c
Uses a system based on either behaviors or results
d
Uses a valid job analysis that ascertains the important aspects of job performance to develop the system.
e
Have raters trained in how to use the system
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