Ch 9 - Which methods are commonly used by employers for electronic monitoring?

Select one: a. GPS tracking of employee movements

b. Installing hidden security cameras in walls and ceilings

c. Scanning employee backpacks and lunch pails as they leave work

d. Paying employees to record video of peers and colleagues

Question text Ch 8 - What are voluntary employee benefits?

Think Carefully Select one:

a. Dental coverage

b. Extended health coverage

c. Retirement and pension plans

d. All of the above

e. Just A and C

Question text Ch 10 - What is the correct definition of Picketing?

Select one: a. The system of following someone around and noting how they perform their duties.

b. A system of reward points offered by retailers to attract customer loyalty.

c. The process of attempting to fill gaps that exist in the skills of the current labor force.

d. A form of protest where employees strictly follow the terms of the collective agreement.

Question text Ch 4 - What is the correct definition of Job Design?

Select one: a. Process of defining and organizing tasks, roles, and other processes to achieve employee goals and organizational effectiveness.

b. Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs.

c. A labour union of organized workers to protect and further their rights and interests.

d. The negotiation of wages and other conditions of employment by an organized group of employees.

e. Preparing and maintaining personnel records.

Question text Ch 7 - Most management teams use 'appraisal' but what is meant by this term?

Select one: a. A system used to improve the performance of personnel.

b. The main way in which an employees wages are determined.

c. A system of reward points offered by retailers to attract customer loyalty.

d. The evaluation of an individual employee's performance over a given period of time.

e. Evaluating a piece of art for its value for insurance purposes in case of water damage, forest fires, or theft.

Question text Ch 8 - Piecework is a payment system where the worker is

Select one: a. Paid overtime for any hours worked beyond 40 per week.

b. Rewarded for good conduct.

c. Paid a minimum of $55 per hour.

d. Paid for what he or she achieves.

e. Paid as an artist to create expensive artwork

Question text Ch 8 - What is a total rewards program?

Select one: a. All other forms of rewards, such as extended health and dental plans and other programs and plans that offer rewards or services to employees

b. Employee wages and salaries, bonuses, and commissions

c. A specialty program offered by big box stores

d. Everything that the employee receives in terms of both direct and indirect compensation

e. How much an employee is paid on an annual basis minus federal, provincial, and housing taxes

Question text Ch 10 - The employers power in collective bargaining?

Select one: a. Operating during the strike; locking out employees

b. Yelling, screaming, throwing things

c. Striking, picketing, boycotting

d. Buying large ads in local newspapers

e. Selling large segments of the company stock

Question text Ch 7 - Disciplinary policies and procedures serve the following primary purpose:

Select one: a. enable the use of punishment for unacceptable conduct.

b. help ensure that employees receive fair and constructive treatment.

c. help to make employees more productive.

d. allow the HR department to terminate repeated offenders.

e. scare employees into working longer and harder.

Question text Ch 5 - An advantage of recruitment from outside the company is Select one:

a. That it is cheaper than internal recruitment.

b. That it brings in new experience and skills to the firm.

c. That the tallest employee can be replaced by an even taller employee to reach to the top shelves.

d. That there is no need to advertise the vacancy.

e. That it avoids jealousy within the firm.