Question: Challenge 3: Communicating with a Borrower on Construction Draw Amount A Borrower calls in upset because they did not receive as much in the construction

Challenge 3: Communicating with a Borrower on Construction Draw Amount

A Borrower calls in upset because they did not receive as much in the construction draw distribution as they think they are owed. They think they should have received $20,000 and we only advanced $15,000. You check the inspection report, and based on the percentage complete, determine that we sent the appropriate amount. How do you respond to this borrower? What solutions might you suggest?

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