Change Enablement Note: The ITIL 4 change control practice was re-named to change enablement subsequent to publication of the ITIL Foundation (ITIL 4 Edition) book. You may see references to change control or variations online. a. What is the purpose of the change enablement practice? b. Standard Changes i. Pick an IT service made available by the municipal government of Maplewood, NJ. Identify the service and its outcome. ii. Give an example of a standard change for this service. iii. Describe the nature and reason for the change. c. Emergency Changes i. Pick a different IT service than used above. Identify the service and its outcome. ii. Give an example of an emergency change for this IT service. iii. Describe the nature and reason for the change. d. Normal Change i. Pick a third IT service, different from the two used previously. Identify the service and its outcome. ii. Give an example of a normal change for this service. iii. Describe the nature and reason for the change. e. Assume you are the municipal CIO for Maplewood, NJ. Explain how you would design the change authority for each of the change types and examples above.

please answer all of the above